Visit Tracker Features and Benefits
Feature: Track start and end time of each visit
- Measure service actually being delivered
- Enable missed or late visits to be identified
- Identify short or long visits
- More accurate timekeeping
- Save time and money through improved efficiency
- Save care worker time
- Save administration time
- Save management time
- Replace paper-based timesheets
- Speed up production of invoices
- Save on existing tracking methods
- Improve the safety of care workers and service users
- Know where your staff are day and night in real-time
- Improve the quality of service delivered
- Fewer missed visits
- Accountability and traceability of service
- Reduce areas of dispute through reliable information
- Facilitates identification of trends
- Improves contract management
Feature: Telephone-Based Tracking
- Caller-Id verifies that the care worker is in the client's home
- Caller-Id reduces fraud and abuse
- No up-front capital expenses
- Benefit from the reliability of the telephone system
- The system will operate from mobile phones if necessary
Feature: Web Site
- 24/7 Access to the information
- No IT infrastructure required
- Data managed and backed up centrally
- Mobile access via PDAs & mobile phones
- Simultaneous Multi-User access
Feature: Real-time operation
- Deal with missed or late visits on the day
- No delay in processing timesheets for invoicing
- Alerts when visits are late
Feature: Answered Calls
- Care worker identification for reporting and analysis
- Client identification where client has no phone
- Voice messages to care workers while they are on the phone
- Service codes can be configured for different meanings
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